The number of people using Facebook services grew sharply earlier this year, something that economically worries the company, she said, there is no profit from this sudden increase. In fact, according to one official blog post of the company, there was a decrease in revenue in the places most affected by Covid-19. Among the villains, Facebook cites the large amount of private messages and video calls, because there is no monetization in these services offered. This is causing a struggle to keep communication tools online and stable.
In some parts of the world, such as Italy, the number of accesses has increased by more than 50%. The information was recently passed by chief analyst Alex Schultz and chief engineer Jay Parikh at a publication on the company's official blog. They also comment that video calls from Messenger and WhatApp also doubled in those same affected regions. The duo also explains that they are registering increases in the number of users almost every day and that maintaining stability is being more challenging than ever before, especially with the majority of the company's employees working from home.
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"Much of the growing traffic is happening on our messaging services, but we’ve also seen more people using our feed products and stories to get updates from their family and friends. At the same time, our business is being affected like many others around the world. We don’t monetize many of the services where we’re seeing increased engagement and we’ve seen a weakening of our ad business in countries that are taking aggressive action to reduce the spread of COVID-19. ”
Alex Schultz and Jay Parikh, responsible for Facebook's network stability
In an interview with the New York Times, Mark Zuckerberg spoke in a not very hopeful tone about the situation of Facebook during the quarantine times, "we are just trying to keep ourselves running here", he adds that he has never seen anything like this and that the scenario is being even more difficult because it has about 45,000 employees working from home.